Terms of service

TERMS OF SERVICE — Vura

General Information

Welcome to Vura! The terms "we," "us," and "our" refer to Vura. Vura operates this store and website, including all related information, content, features, tools, products, and services, to offer you, the customer, a curated shopping experience (the "Services"). Vura runs on Shopify technology, which enables us to provide you with the Services.

The following terms and conditions (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty, disclaimer, and limitation of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use or access our Services.

Section 1 — Access and Account

By accepting these Terms, you represent that you are at least the age of legal majority in your state or province of residence, and you have given your consent to allow any minor dependents to use the Services.

To use the Services, you may be asked to provide information such as your email, billing, payment, and shipping details. You represent that all information provided is correct, current, and complete.

You are solely responsible for maintaining the security of your account and all activity within it. You may not transfer, sell, or assign your account to any other person.

Section 2 — Our Products

We have made every effort to display our products accurately. However, product colors or appearance may vary depending on the device you use to access the store.

We do not guarantee that the quality of any product purchased will meet your expectations or be identical to how it appears in the store. All product descriptions may be changed at any time without notice and at our sole discretion.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Vura reserves the right to accept or refuse any order for any reason and at our sole discretion. Your order will not be considered accepted until Vura confirms it by email.

If Vura cancels or refuses an order that has already been charged, the corresponding refund will be processed within a maximum of 15 business days from the date of cancellation, using the customer's original payment method.

You should review your orders carefully before completing your purchase, as Vura may not be able to process cancellation requests once an order has been accepted. Returns are governed by our Return and Refund Policy.

Section 4 — Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is confirmed, as reflected in the confirmation sent by email. No price change after order confirmation will affect the price already agreed upon.

Unless expressly stated otherwise, posted prices do not include taxes, shipping costs, or customs fees.

You agree to provide current, complete, and accurate purchase and payment information. You represent that the payment information provided is true, authorized, and that charges will be accepted by your financial institution.

Section 5 — Shipping and Delivery

Posted delivery times are estimates and do not constitute a contractual guarantee. Vura will not be responsible for delays caused by the shipping carrier, customs procedures, natural disasters, carrier strikes, or any other event beyond our control.

Once the order is handed over to the shipping carrier, the risk of loss or damage transfers to the customer. Vura is not responsible for packages lost or damaged once in the carrier's possession, except as provided under our Return Policy.

Section 6 — Intellectual Property

All content on the Services, including trademarks, text, images, graphics, reviews, videos, and designs, is the property of Vura or its licensors and is protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, or transmit any material from the Services without our prior written consent.

Section 7 — Optional Tools

You may be given access to third-party tools as part of the Services. Such tools are provided "as is" and "as available," without warranties of any kind. Vura will have no liability arising from your use of optional third-party tools.

Section 8 — Third-Party Links

The Services may contain hyperlinks to third-party websites. Vura is not responsible for the content, accuracy, or practices of such sites. If you choose to access them, you do so at your own risk.

Section 9 — Relationship With Shopify

Vura operates on Shopify technology. However, any sale or purchase made in our store is conducted directly with Vura. By using the Services, you acknowledge that Shopify is not responsible for any aspect of the transactions between you and Vura, including any damage or loss resulting from the purchase of products. You expressly release Shopify and its affiliates from any claim related to your transaction with Vura.

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, available in our store. By using the Services, you acknowledge that you have read and agree to that policy.

Section 11 — Comments and Reviews

By submitting comments, reviews, or any other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and publish that content in any medium and for any purpose, including commercial use.

Vura reserves the right to moderate, edit, or remove any comment that we consider, at our sole discretion, inappropriate, false, defamatory, offensive, or in violation of these Terms, without any obligation of prior notice or justification to the author.

You are solely responsible for the truthfulness and accuracy of any comment you post.

Section 12 — Errors and Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions in prices, descriptions, promotions, or availability at any time and without notice, even after you have placed your order.

Section 13 — Prohibited Uses

You may access the Services only for lawful purposes. You are prohibited from accessing or using the Services for illegal purposes, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, to send spam, to impersonate others, or for any conduct that restricts other users' use of the Services.

Uploading viruses or malicious code, performing scraping or automated data extraction, or bypassing any security measure of the Services is expressly prohibited. Vura reserves the right to suspend or terminate your access at any time if we determine that you have violated these Terms.

Section 14 — Automated Agents

No automated software or agent may access, use, or interact with the Services without explicitly identifying itself as such in every request. Vura may implement technical measures to limit or block access by automated agents at any time.

Section 15 — Termination

We may terminate this agreement or your access to the Services at any time and without notice. The sections on Intellectual Property, Comments, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination.

Section 16 — Disclaimer of Warranties

The Services and all products offered through Vura are provided "as is" and "as available," without any express or implied warranty, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Vura does not guarantee that use of the Services will be uninterrupted, secure, or error-free.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, Vura, its directors, employees, affiliates, agents, and suppliers will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of the Services or any product purchased through them, including loss of profits, data, or revenue.

Section 18 — Indemnification

You agree to indemnify and hold harmless Vura, Shopify, and their affiliates from any loss, damage, or claim arising from your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.

Section 19 — Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining Terms will continue in full force and effect.

Section 20 — Entire Agreement

These Terms constitute the entire agreement between you and Vura regarding your use of the Services and supersede any prior agreement between the parties.

Section 21 — Assignment

You may not assign or transfer this agreement without our prior written consent. Vura may assign these Terms without requiring your consent.

Section 22 — Governing Law

These Terms will be governed by and construed in accordance with the laws in effect in the state of Jalisco, Mexico. You and Vura agree to submit to the exclusive jurisdiction of the competent courts of that jurisdiction for the resolution of any dispute arising from these Terms or the use of the Services.

Section 23 — Changes to the Terms

We reserve the right to update these Terms at any time by posting them on the website. It is the user's responsibility to periodically review this page. Continued use of the Services after changes are posted constitutes acceptance of those changes.

Section 24 — Contact Information

For any questions about these Terms of Service, contact us at:

Vura cesar.cesardom@gmail.com

For operational privacy reasons, the business address is provided only upon written request to the email above.